Agents are available weekdays from 9:00 AM - 5:00 PM EST. If you do not receive a response in a timely fashion, please leave your email address so that we can provide support.

The best way to connect with support staff. Emails typically receive a response within 1 business day.

Press '1' to connect directly to GG Customer Support! Agents are available on weekdays from 9:00 AM - 5:00 PM EST.

Helmets

Facemasks

Accessories

GG Merch

Blog

Green Gridiron

<p>Restocking fees suck and we hate them too! They cover labor for building, prepping, shipping (for orders with free shipping), receiving, inspecting returns, and disassembling helmets.</p>

Restocking fees suck and we hate them too! They cover labor for building, prepping, shipping (for orders with free shipping), receiving, inspecting returns, and disassembling helmets.

Why do you have restocking fees?

SHIPPING & RETURNS

Can I customize a helmet for my business or event?

How long will my field-use helmet last?

How can I get my helmet to last longer?

How do you ensure the proper fit of helmets?

Can I order customized Green Gridiron merchandise other than player gear?

How do I stay updated on new product releases and promotions?

What's the difference between the Adult and Youth SpeedFlex helmets?

Will the Adult Internal SpeedFlex Padding fit a Youth Riddell SpeedFlex Helmet?

What's the difference between the Adult and Youth Schutt F7 helmets?

When will specific item(s) be restocked?

Is the Cam-Loc chinstrap compatible with all helmets?

Why do I have a gap between my facemask and helmet?

What is the difference between Replica vs Authentic vs SpeedFlex helmets?

Are Collectible helmets certified for Field-Use?

What size chinstrap should I choose?

Is the Oakley Pro Visor compatible for all helmets?

What visor is compatible with the Zuti SpeedFlex facemasks?

What visor is compatible for the Schutt F7 2.0 VTD?

What visors are compatible with the Riddell Speed Victor- I Helmet?

What visor will fit the Vicis Zero2?

Will a Schutt Vengeance facemask fit on a Schutt F7 VTD?

How do I know the right size helmet to get?

Which facemask hardware should I use: Standard, Light Weight, or HS4?

Why are the facemask options limited on the Riddell Speed Victor-I, XXS/ XS helmet?

Why did SportStar stop making cam-loc chinstraps?

Can you add an NFL or NCAA logo to a field-use helmet?

Can I order decals?

Can I customize my field-use helmet?

What visor can I wear?

What visor count as clear?

How do I remove and attach the facemask on my SpeedFlex helmet?

PRODUCTS

Can I return or exchange a product?

Can I request rush shipping for urgent orders?

Is there a restocking fee?

Do you offer international shipping?

Do you provide a warranty for your products?

How to Cancel an Order

How to Order a Custom Helmet

How can I place an order?

How do I track my order?

How to check order status?

Can I edit my order?

Can I cancel my order?

Can I order 3D Bumpers?

Can I order Custom Visors?

Can I get a free helmet or free stuff?

ORDERS

Do you offer team discounts?

Can I order a sample before placing a bulk order for my team?

Do you offer bulk discounts for non-profit organizations or community teams?

Can I order a mix of sizes and colors for a bulk order?

Do you offer Team Reconditioning?

TEAM / BULK ORDER

Do you recondition helmets?

How do I send my facemask in to be reconditioned?

When does my facemask need to be sent in for reconditioning?

How does facemask reconditioning work?

RECONDITIONING

What is Green Gridiron?

How can I get in touch with customer support?

Are you a legit company?

ABOUT US

Why do you have restocking fees?Updated a year ago